{"id":32365,"date":"2023-02-25T02:42:39","date_gmt":"2023-02-25T01:42:39","guid":{"rendered":"https:\/\/www.thenomadmasseur.com\/?page_id=32365"},"modified":"2025-07-23T00:21:49","modified_gmt":"2025-07-22T22:21:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.thenomadmasseur.com\/en\/home\/a-propos-de-nous\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"title-wrapper  basel-title-color-default basel-title-style-bordered basel-title-size-default text-center\"><div class=\"liner-continer\"> <span class=\"left-line\"><\/span> <h4 class=\"title\" >F.A.Q.<span class=\"title-separator\"><span><\/span><\/span><\/h4> <span class=\"right-line\"><\/span> <\/div><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_pos_align_center vc_separator_no_text vc_sep_color_white\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span class=\"vc_sep_line\"><\/span><\/span>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_content_element wpb_raw_html vc_custom_1753222880097\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n<meta charset=\"UTF-8\">\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n<title>FAQ<\/title>\n<style>\n  .faq {\n    display: flex;\n    justify-content: space-between;\n    padding: 20px;\n  }\n  .faq .categories {\n    width: 20%;\n    margin-right: 20px; \/* Add margin between columns *\/\n    background-color: #F6F4F0; \/* Background color for category section *\/\n    padding: 10px; \/* Add padding to the category section *\/\n  }\n  .faq .categories ul {\n    list-style: none; \/* Remove list bullets *\/\n    padding: 0; \/* Remove default padding *\/\n  }\n  .faq .categories li {\n    margin-bottom: -10px; \/* Adjust spacing between categories *\/\n  }\n  .faq .categories h5 {\n    margin: 30px; \/* Remove default margin *\/\n    margin-top: 10px; \/* Adjust top margin *\/\n  }\n  .faq .categories a.active {\n    text-decoration: underline; \/* Underline the active category *\/\n  }\n.faq .categories a:hover {\n    color: #fbbc34; \/* Change the color of the category link on hover *\/\n    text-decoration: underline; \/* Underline the active category *\/\n}\n  .faq .questions .question {\n    border-bottom: 1px solid #ccc;\n    cursor: pointer;\n    position: relative;\n    padding: 20px;\n  }\n  .faq .question h5 {\n    margin: 0;\n  }\n  .faq .toggle-sign {\n    position: absolute;\n    right: 5px; 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Veuillez nous contacter ou utiliser l\u2019outil de r\u00e9servation en ligne pour faire une r\u00e9servation.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"question category2\">\n      <h5>QUELLE EST LA POLITIQUE D\u2019ANNULATION?<span class=\"toggle-sign\">+<\/span><\/h5>\n      <div class=\"answer\">\n        <p>Nous appliquons une politique d\u2019annulation de 24 heures pour \u00e9viter une charge de 50 % ou le remboursement de votre ch\u00e8que-cadeau.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"question category2\">\n      <h5>SI JE REPORTE MA R\u00c9SERVATION DANS LES 24H, SERAIS-JE CHARG\u00c9?<span class=\"toggle-sign\">+<\/span><\/h5>\n      <div class=\"answer\">\n        <p>Si vous devez d\u00e9placer votre rendez-vous dans les 24 heures, nous pouvons le faire \u00e0 une seule fois.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"question category3\">\n      <h5>\u00c0 QUELLE HEURE DOIS-JE ARRIVER LORS DE MA R\u00c9SERVATION?<span class=\"toggle-sign\">+<\/span><\/h5>\n      <div class=\"answer\">\n        <p>Nous vous recommandons d\u2019arriver au moins 15 minutes avant votre rendez-vous afin de vous familiariser avec l\u2019environnement des lieux et d\u2019\u00eatre dans les meilleures conditions pour d\u00e9buter votre soin.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"question category4\">\n      <h5>COMBIEN DE TEMPS EST VALABLE MA CARTE CADEAU?<span class=\"toggle-sign\">+<\/span><\/h5>\n      <div class=\"answer\">\n        <p>Les cartes cadeaux sont valables 6 mois \u00e0 compter de la date d\u2019achat.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"question category4\">\n      <h5>PUIS-JE UTILISER UNE CARTE CADEAU EXPIR\u00c9E?<span class=\"toggle-sign\">+<\/span><\/h5>\n      <div class=\"answer\">\n        <p>Vous pouvez utiliser une carte cadeau expir\u00e9e, avec un co\u00fbt suppl\u00e9mentaire de 10\u20ac\/mois d\u00e9pass\u00e9.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"question category4\">\n      <h5>PUIS-JE PROLONGER MA CARTE CADEAU?<span class=\"toggle-sign\">+<\/span><\/h5>\n      <div class=\"answer\">\n        <p>Les cartes cadeaux sont prolongeables en cas d\u2019hospitalisation, accident, grossesse\u2026<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n<script>\n  document.querySelectorAll('.categories a').forEach(category => {\n    category.addEventListener('click', event => {\n      const selectedCategory = category.getAttribute('href').substring(1);\n      document.querySelectorAll('.question').forEach(question => {\n        const categoryOfClass = question.classList[1];\n        if (categoryOfClass === selectedCategory) {\n          question.style.display = 'block';\n        } else {\n          question.style.display = 'none';\n          question.classList.remove('active');\n        }\n      });\n\n      \/\/ Remove 'active' class from all category links\n      document.querySelectorAll('.categories a').forEach(link => {\n        link.classList.remove('active');\n      });\n\n      \/\/ Add 'active' class to the clicked category link\n      category.classList.add('active');\n    });\n  });\n\n  document.querySelectorAll('.question').forEach(item => {\n    item.addEventListener('click', event => {\n      const isActive = item.classList.contains('active');\n      const toggleSign = item.querySelector('.toggle-sign');\n      const answer = item.querySelector('.answer');\n      \n      document.querySelectorAll('.question').forEach(question => {\n        if (question !== item) {\n          question.classList.remove('active');\n          question.querySelector('.answer').style.display = 'none';\n          question.querySelector('.toggle-sign').textContent = '+';\n        }\n      });\n\n      if (!isActive) {\n        item.classList.add('active');\n        answer.style.display = 'block';\n        toggleSign.textContent = '-';\n      } else {\n        item.classList.remove('active');\n        answer.style.display = 'none';\n        toggleSign.textContent = '+';\n      }\n    });\n  });\n\n  \/\/ Initial display based on the active category\n  const initialActiveCategory = document.querySelector('.categories a.active').getAttribute('href').substring(1);\n  document.querySelectorAll('.question').forEach(question => {\n    const categoryOfClass = question.classList[1];\n    if (categoryOfClass !== initialActiveCategory) {\n      question.style.display = 'none';\n    }\n  });\n<\/script>\n\n<\/body>\n<\/html>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"F.A.Q. FAQ G\u00c9N\u00c9RAL R\u00c9SERVATION L'ARRIV\u00c9E CARTES CADEAUX Y A-T-IL UN \u00c2GE MINIMUM POUR PROFITER DE VOS SERVICES?+ Les soins sont","protected":false},"author":1,"featured_media":0,"parent":32006,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-32365","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.thenomadmasseur.com\/en\/wp-json\/wp\/v2\/pages\/32365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thenomadmasseur.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thenomadmasseur.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thenomadmasseur.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thenomadmasseur.com\/en\/wp-json\/wp\/v2\/comments?post=32365"}],"version-history":[{"count":74,"href":"https:\/\/www.thenomadmasseur.com\/en\/wp-json\/wp\/v2\/pages\/32365\/revisions"}],"predecessor-version":[{"id":33240,"href":"https:\/\/www.thenomadmasseur.com\/en\/wp-json\/wp\/v2\/pages\/32365\/revisions\/33240"}],"up":[{"embeddable":true,"href":"https:\/\/www.thenomadmasseur.com\/en\/wp-json\/wp\/v2\/pages\/32006"}],"wp:attachment":[{"href":"https:\/\/www.thenomadmasseur.com\/en\/wp-json\/wp\/v2\/media?parent=32365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}